With Service Level Agreement or SLA, you will be able to protect vital systems of your company. Prayuta’s engineer for a predetermined price dedicates proper time to each project every month. During this time the engineer monitors the response time so that your important system always function efficiently and helps you management run smoothly.
While SLA provides vital security to the systems, it is not required for every system.
You can purchase Ad hoc support in just 10-hour blocks that offer control on your time is spent on the application. When you let Prayuta work on your system, we help you avoid unnecessary time spent on the system hence optimise the efficiency of your working.
The thing with the system is that it is unstable and can go down at times. With our application monitoring, the robots regularly check your system’s status making sure that it is working smoothly.
If they robots don’t get a response, it automatically notifies our support technicians, and we bring your system back on the track. We also provide backup options that will recover your important system information instantly if in case the system breach or data loss.
